Privacy Policy of Supabet: Your Trust is Our Priority
At Supabet Casino, we place the utmost importance on protecting your privacy and the security of your personal data. This Privacy Policy transparently explains what information we collect, how we use it, and the steps we take to protect your data. Our aim is to provide you with a safe and trustworthy environment while you use our services.
By using our services, you agree to the practices described in this policy. We recommend that you read this document carefully to fully understand how we handle your data. We are committed to complying with all relevant data protection laws and regulations.
What We Collect
We collect various types of information to effectively provide and continuously improve our services. This includes personal identification data that you provide to us during the registration process, such as your name, address, email address, date of birth, and contact information. This data is essential for creating and managing your account within the Supabet Casino offering.
Furthermore, we collect transaction data, which includes your deposits, withdrawals, and betting activities. Technical data such as your IP address, device information, and browser type are also collected to ensure the functionality and security of our platform. Supabet Casino is characterised by its adherence to regulatory requirements, including measures to combat money laundering and promote responsible gaming, to personalise and secure its services.
How We Use Data
Your collected data is primarily used to personalise our services, manage transactions, and ensure the security of your account. Supabet Casino players experience a personalised user experience, which is paramount. We use this information to provide you with seamless access to our offerings and to give you the best possible user experience. Furthermore, we use the data to improve our offerings and develop new features, based on the preferences and behaviour of our users.
We also use your data to comply with legal requirements and to carry out necessary checks, such as identity and age verifications. Communication with you, for example, regarding account updates or support requests, also takes place based on this information. At Supabet Casino, we strive to always offer you transparent and reliable services while ensuring the highest security standards.
Cross-Border Data Transfer
Recipient Countries and Safeguards
As part of our business operations and to provide our services, it may be necessary for your personal data to be transferred to countries outside the European Union (EU) or the European Economic Area (EEA). This only occurs if the transfer is strictly necessary for the fulfilment of our contractual obligations to you or for other legitimate purposes, such as the maintenance of our IT systems by international service providers. In such transfers, we ensure that appropriate safeguards are put in place to guarantee a level of data protection comparable to that in the EU/EEA. This can be achieved through adequacy decisions by the European Commission or by implementing appropriate guarantees, such as the EU Standard Contractual Clauses.
EU Standard Contractual Clauses
A key instrument for protecting your personal data when transferred to third countries are the Standard Contractual Clauses (SCCs) issued by the European Commission. These clauses are contractual obligations between the data exporter (us) and the data importer in a third country. They oblige the data importer to maintain a level of data protection equivalent to the standard prescribed in the EU. We consistently apply the EU Standard Contractual Clauses when no other adequate protection mechanisms or an adequacy decision from the EU Commission for the country concerned are in place. Before implementing the clauses, we also conduct a careful assessment of the third country to ensure that the clauses can be effectively complied with in practice and that your data is adequately protected.
Protection of Minors' Data
Prohibition of Data Collection from Under 18s
Supabet places the utmost importance on the protection of minors and strictly adheres to legal regulations prohibiting the participation of individuals under 18 years of age in gambling. For this reason, we are expressly prohibited from collecting personal data from individuals who have not yet reached the age of 18. Our services are exclusively aimed at adult users. Should we become aware that data from minors has been inadvertently submitted to us, we will immediately take steps to delete this data. This prohibition serves to protect minors from the risks of gambling and to ensure a responsible gaming environment.
Age Verification and Control Mechanisms
To ensure compliance with the prohibition of data collection from minors, Supabet implements comprehensive age verification and control mechanisms. Every new user must provide their date of birth upon registration and confirm that they are of legal age. Furthermore, we employ advanced verification procedures that may include identity and age checks using official documents. These measures are mandatory and serve to effectively prevent minors from accessing our offerings. We take our responsibility very seriously and continuously invest in technologies and processes to ensure the integrity of our platform and protect minors.
Deletion Procedures for Minors' Data
Should the unlikely event occur, despite our strict age verification measures, that personal data of a minor has been inadvertently collected, we have established clear deletion procedures. As soon as we become aware of the minority of an individual whose data is stored in our system, this data will be immediately and completely deleted from our databases. We ask parents or guardians to contact us immediately if they suspect that their child is registered with us. In such cases, we will immediately initiate the necessary steps for data deletion and block the corresponding account to prevent continued use by minors.
Data Security at Supabet
Supabet Casino employs comprehensive security measures to protect your information from unauthorised access, loss, or misuse. We use industry-leading security protocols, including SSL encryption technologies, to ensure the confidentiality and integrity of your data during transmission and storage. Our systems are regularly checked for potential vulnerabilities and updated to ensure a high level of protection at all times.
In addition, we conduct regular internal and external audits to assess and continuously improve the effectiveness of our security measures. All employees who have access to personal data are subject to strict confidentiality agreements and are regularly trained in data protection best practices. The Supabet Casino experience thus ensures comprehensive protection. Supabet Casino's commitment is to make data security a top priority, so you can feel safe with us, even when visiting our Home page.
Handling of Cookies
Our website uses cookies to improve user-friendliness and provide us with anonymous analytical data. Cookies are small text files stored on your device that serve to save your preferences, remember login information, and optimise the functionality of our services. For Supabet Casino users, these cookies are crucial for understanding our platform's performance and optimising your experience by providing insights into which areas of our website are most frequently visited and how users interact with our content.
There are different types of cookies, including session cookies, which are deleted after you close your browser, and persistent cookies, which remain on your device for a longer period. You have the option at any time to control or reject the use of cookies via your web browser settings. Please note, however, that this may affect the functionality of our website.
Your Data Protection Rights
As a user of our services, you have the right at any time to obtain information about the data stored about you. Everything at Supabet Casino values transparency regarding the processing of your personal information and its purposes. We are happy to inform you transparently about what personal information we process about you and for what purposes this occurs. Furthermore, you can request the correction of inaccurate data or the deletion of your personal information, provided there are no legal retention obligations.
We support you in exercising these rights transparently and straightforwardly. You also have the right to request the restriction of processing your data, to object to data processing, or to request the transfer of your data to another service provider. The Supabet Casino team is always available to help you assert your rights.
Data to Third Parties
We only disclose your personal data to third parties if this is strictly necessary for the provision of our services or if legally required. These third parties may include, for example, payment service providers, IT service providers, or regulatory authorities. All partners we work with are contractually obliged to protect data and must adhere to strict confidentiality and security standards that meet or exceed our own. Supabet Casino is committed to working exclusively with partners who share our high data protection standards.
We never sell, rent, or exchange your personal data with third parties for marketing purposes. The disclosure of your data always takes place in strict compliance with applicable data protection laws and only to the extent necessary. Should international data transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with European data protection standards. This is a core principle of the Supabet Casino platform.
Policy Changes
This Privacy Policy may be updated by us from time to time to reflect changes in our business practices, technological developments, or legal requirements. We reserve the right to make changes to this policy at any time and will publish them on our website. Supabet Casino will proactively inform you about such changes. Such changes take effect immediately upon their publication, unless otherwise stated.
We will inform you about significant changes affecting your rights or how we process your data, for example, through a notice on our website or via email. We encourage you to visit this page regularly to stay informed about the latest information on our data protection practices. The validity of this policy begins with the date of the last update, 2026.
Our Commitment to You
We are committed to respecting your privacy and handling your data with the utmost care and in accordance with applicable data protection laws. Supabet Casino's vision is to create a trustworthy environment where you can feel secure while enjoying our offerings. Your trust is of paramount importance to us and forms the foundation of our business relationship. Supabet Casino places the highest value on your trust, as it is at the heart of all our efforts.
Should you have any questions or concerns regarding our data protection practices, please do not hesitate to contact our dedicated customer service. We are here to assist you and answer all your data protection inquiries. Thank you for your trust in Supabet Casino.